What customers say
249 Google reviews, averaging 5.0.
In their own words, from pump-outs on a Sunday night to backyard weddings.
Troy and his team answer the phones, or the texts, almost as soon as you send them. They treat you with professional respect and are flexible in meeting your own scheduling needs. No job is too little. We appreciated so much including the care they took on our property by extending their hoses considerably which took time, so they could avoid driving on our extensive lawns. The estimate was honoured. No surprises. I think when you have an older, reputable family business known over for several generations for excellence and hard work, you do all you can to keep that up. Troy continues to honour the folks that worked hard to establish Swaffield which he recently took over by buying out his own boss! Congrats to Troy and his team for stellar and skilled service, and keeping well the road, as they say. Sean and Deborah Baldwin Adjala, Ontario
Troy assisted us in a pre-purchase home septic inspection. He scheduled us in on short notice (which was greatly appreciated) and was knowledgable and helpful in explaining the septic tank & baffles conditions, how the system operates and letting us know what improvements can be completed in the future. Thank you Troy!
Service was great and very fast. I called and they came the next day (I didn’t expect such fast service). They texted to confirm the service date and then texted when the driver was 15 minutes away. Very friendly and courteous service and thorough. The entire process including invoicing was smooth and seamless. Thank you so much for great and fast service.
Swaffield Septic is an excellent company providing reliable friendly service at a very reasonable price. I have been a client for more than 20 years and have always been happy with the service and expertise provided. No need to look elsewhere!
I messaged Troy about installing septic risers. He answered right away, told me how much and when he would be able to come do the job. He installed the risers and sent a picture of them when he was done. A great job done, by a great guy! Thanks Troy!
These guys have pumped my tank twice now. The first time they showed up within a half an hour because it unexpectedly backed up on me on a Sunday. Their prices are great, and they just helped connect me with a service that repairs systems as well. Highly recommend
The alarm on our septic tank went off Wednesday night and Swaffield was able to come Thursday morning to pump the tank. They identified that the pump wasn't responding and helped me check my breaker panel to see if everything was on. They then provided me with trusted plumbers in the area. I was impressed by how friendly and helpful they were. They really went above and beyond - thanks so much.
Troy was very prompt and professional. After pumping he made sure the toilet drained after being flushed and visually checked the septic tank. He is also very good with returning phone calls and letting you know when he is on the way. Andy
I needed to get my septic tank pumped ASAP. Swaffield came immediately the next day early in the morning did their thing and were out in 30 minutes. Amazing fast and reliable service. If anyone lives in the Alliston or local area - I would recommend Swaffield
Very friendly and quality service. This was my first time having a septic pumped and no complaints. Troy was very pleasant to work with and provided good information about the condition of our tank and even made a small repair to a broken pipe. I would highly recommend them for your septic needs!
OMG—Troy is a total LIFESAVER! Today Jan 14 2026 , I called Troy in a frenzy, and he showed up super fast, even on short notice. He was incredibly calm, friendly, and professional—explained everything step by step, pumped and cleaned it thoroughly, and even shared pro tips to avoid future headaches. The yard was left spotless! Best septic service EVER—5+ stars aren't enough. If you're in a bind, call Troy—you'll be beyond thrilled!!"
First time customer recommended by a friend. Let me start by saying that Troy took a call on a Sunday night and showed up Monday morning to pump out and service my septic tank. I would highly recommend them to anyone who is on septic. Very professional Troy explained what needs to be done in order to have a properly running septic so I decided to have him come on a 6 month schedule.
Troy does excellent work. I highly recommend Swaffield Septic for all your pumping needs. They have a streamlined booking process, notified me when they were 30 minutes out and sent me an invoice where I could pay online. We will be sure to call Troy next time at Swaffield Septic. Thank you!
First Class professional service for Septic Pumping. Troy communicated with us right from the initial call and clearly explained the entire process. He is truly a gentleman which is greatly appreciated in this day and age. We would highly recommend Troy and congratulate him on keeping up the tradition of this fine company as the new owner. Godspeed Troy!
Great service as usual. I thought our septic system was failing but it was a blockage right at the baffle that Troy was able to dislodge. We have been using Swaffield every 4 or 5 years since we built our home in 1991. Highly recommend them.
I cannot say enough about Tom at Swaffield’s septic service. This morning our septic backed up. We called Tom & he gave us some tips to troubleshoot the issue as we were driving home from errands. As we were arriving home, there was Tom pulling in the driveway at the same time we were to make sure that we could get our septic running before the weekend ended. He was prompt, friendly, and extremely professional. I highly recommend Swaffield septic service to anyone who needs their septic pumped, or if they’re having any kind of an issue that needs troubleshooting.
I used swaffield for my backyard wedding and rented their bathroom trailer. They were efficient for drop off and pick up as well as all communication. The trailer was spotless and fully stocked with toilet paper and soap etc. the trailer had air conditioning which was amazing for my guests when the day ended up being hotter than expected. Overall amazing experience, would highly recommend!!
We got in touch with Troy to rent a washroom trailer for our outdoor wedding. Troy is a great communicator and very professional. The washrooms were perfect for what we needed and for a reasonable price.
Used Troy at Swaffield Septic & sanitation to rent a portable toilet trailer for our wedding. It was a great experience guests loved how clean and convenient the bathroom trailer was. Will definitely recommend using Troy for all your portable bathroom needs.
“Amazing experience with Swaffield! They communicated well, came when they said they would, did the work quickly and efficiently and came back shortly after to install risers for us! Amazing customer care! Would highly recommend!” Carolyn Torchia
Remember... a well maintained septic system can run for decades. An abused or neglected one can fail tomorrow.
Book a pump-out: 705-435-4130